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live from Professional

Voice assistant

Visitors get spoken answers without having to call you.

The same assistant can listen and speak as well as chat. Visitors ask aloud, “Does the flat have a balcony?” Spoken answers use the same property data as chat. No telephone call, callback or waiting.

What you can do

  • Enable voice conversations on the mini site
  • Choose voice and model in settings
  • Collect visitor consent before the first session, built in
  • Track monthly usage in your account

Your benefits

  • Easier to approach than a form — simply ask aloud
  • Accessible to people who find typing difficult
  • Voice questions share the chat history
  • Included plan minutes, then usage-based billing
AI behind the scenes

The web voice assistant holds a live voice conversation using the approved knowledge base. It requires consent, activation and available voice budget. Processing region and provider depend on the approved configuration.

From input to result

How it works in Vividomo®

A clear process shows where your input is needed, what the system does and where you review the result.

  1. Enable voice

    Activate voice conversations alongside the assistant and configure your agency settings.

  2. Browser consent

    Visitors consent to voice processing before the microphone and personal voice session start.

  3. Speak questions and hear answers

    Visitors have a live voice conversation in the browser. The assistant uses approved knowledge to answer; no phone call is required.

Inside the product

Features in detail

These capabilities are part of the current product and use the same properties, contacts and work records.

Browser-based conversation

The voice assistant runs directly on the mini site, without a phone call or callback.

Shared knowledge base

Spoken and typed questions use the same approved property and agency information.

Live voice conversation

The current web voice feature operates as a live conversation. Usage depends on activation, available minutes and the approved configuration.

Trackable usage

Voice minutes are tracked separately in your account under the active plan.

Fits your everyday work

Who this feature is for

  • Prospects who prefer speaking to filling in forms
  • Mobile visitors to property or agency pages
  • Agencies offering chat and voice from one knowledge base

What would you do with more free time?

Discover how Vividomo® can lighten your working day. Start with your properties and brochures, delegate to your AI agent from Professional, and keep track in the control room. Free for 30 days, no credit card required.

Built for estate agents in Germany, Austria and Switzerland.

GDPR compliant Developed in Austria Cancel anytime