Intent and seriousness
Content-based classification helps urgent or specific contacts stand out in the inbox.
Qualifies supported portal and inbound enquiries and drafts replies.
In the connected portal and inbound pipeline, Autopilot identifies intent, seriousness, budget, timing and preferences, then prepares a reply for review.
Autopilot assesses supported inbound enquiries using their content and your property data. The assessment appears in enquiry management; the editable reply goes to the approval step.
A clear process shows where your input is needed, what the system does and where you review the result.
Enable Autopilot, choose tone and follow-up timing, and set limits such as prohibited price or appointment promises.
For a new portal or inbound enquiry, Vivi identifies intent, seriousness and key details and prepares a structured assessment.
Subject and reply remain editable. Sending and an optional follow-up task happen only after your review.
These capabilities are part of the current product and use the same properties, contacts and work records.
Content-based classification helps urgent or specific contacts stand out in the inbox.
Vivi suggests a subject and reply; both can be changed completely or discarded before sending.
Set friendly, casual or formal language and individual limits centrally in Autopilot settings.
Optionally create a follow-up task after your chosen number of days.
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Built for estate agents in Germany, Austria and Switzerland.