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Voice assistant

Visitors speak to your website — and are understood.

The same assistant can listen and speak as well as chat. Visitors ask aloud, “Does the flat have a balcony?” Spoken answers use the same property data as chat. No telephone call, callback or waiting.

What you can do

  • Enable voice conversations on the mini site
  • Choose voice and model in settings
  • Collect visitor consent before the first session, built in
  • Track monthly usage in your account

Your benefits

  • Easier to approach than a form — simply ask aloud
  • Accessible to people who find typing difficult
  • Voice questions share the chat history
  • Included plan minutes, then usage-based billing
AI behind the scenes

Speech is transcribed, answered from the chat knowledge base and voiced sentence by sentence. Playback starts while the rest is generated. EU processing, no permanent audio recording, no voice cloning.

From input to result

How it works in Vividomo®

A clear process shows where your input is needed, what the system does and where you review the result.

  1. Enable voice

    Activate voice conversations alongside the assistant and configure your agency settings.

  2. Browser consent

    Visitors consent to voice processing before the microphone and personal voice session start.

  3. Speak questions and hear answers

    Questions are transcribed, answered using the same knowledge base as chat, then spoken aloud.

Inside the product

Features in detail

These capabilities are part of the current product and use the same properties, contacts and work records.

Browser-based conversation

The voice assistant runs directly on the mini site, without a phone call or callback.

Shared knowledge base

Spoken and typed questions use the same approved property and agency information.

Sentence-by-sentence playback

Speech can start while the rest of the answer is still being generated, reducing waiting time.

Trackable usage

Voice minutes are tracked separately in your account under the active plan.

Fits your everyday work

Who this feature is for

  • Prospects who prefer speaking to filling in forms
  • Mobile visitors to property or agency pages
  • Agencies offering chat and voice from one knowledge base
Phone assistant Answers calls and property questions, then leaves a record. AI chatbot for your agency Answers property questions around the clock. Mini site & embeddable widgets Your web presence and property catalogue, everywhere. Bot Studio for multiple assistants One assistant for sales, one for lettings and one for developments.

Ready for real estate software your agent can work in?

Try Vividomo® free for 30 days with the brochure generator, CRM and, from Professional, agent access with 40 tools. No credit card, no minimum term.

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Built for estate agents in Germany, Austria and Switzerland.

GDPR compliant Developed in Austria Cancel anytime